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2. Fix problems with AOL websites due to ad blocking software

   help.aol.com/articles/fix-problems-with-aol...

   • Allow yahoo.com in any ad blockers. • Adjust the security setting of the browser to the default level. • Unblock yahoo.com in any antivirus software, which may have built-in ad blocker. • Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual.

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

4. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

6. Clear your browser's cache on AOL Desktop Gold

   help.aol.com/articles/using-the-web-in-aol...

   A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3.

7. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Check your filters. Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.

8. About error message 'We can't sign you in right now. Please ...

   help.aol.com/articles/error-message-we-cant-sign...

   If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.

9. Fix problems sending AOL Mail

   help.aol.com/articles/aol-mail-troubleshooting

   If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer: If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.