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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  3. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    It's possible that some programs have been set to start automatically when you turn your computer on. These programs may cause your computer to slow down. Not all of these startup programs are essential for your computer to run properly. To find out more info on what programs are required, contact your computer manufacturer.

  4. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    MS-DOS and all versions of Windows after Windows 3.1 (Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and Windows 11) also display a black screen of death when the operating system cannot boot. There are many factors that can contribute to this problem, including the ones listed below.

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  6. Blue screen of death - Wikipedia

    en.wikipedia.org/wiki/Blue_screen_of_death

    Windows 3.1 displays a black screen of death instead of a blue one. [21] Some versions of macOS (notably OS X Lion) display a black screen of death instead of a kernel panic, usually pointed to a graphics card or sleep/wake issue, [40] it may also display a black screen when the operating system fails to boot properly. [41]

  7. Screen burn-in - Wikipedia

    en.wikipedia.org/wiki/Screen_burn-in

    Burn-in on a monitor, when severe as in this "please wait" message, is visible even when the monitor is switched off. Screen burn-in, image burn-in, ghost image, or shadow image, is a permanent discoloration of areas on an electronic visual display such as a cathode-ray tube (CRT) in an older computer monitor or television set. It is caused by ...

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  9. AOL Help

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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