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  2. Siebel Systems - Wikipedia

    en.wikipedia.org/wiki/Siebel_Systems

    Siebel Systems, Inc. (/ ˈ s iː b əl /) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM. The company was founded by Thomas Siebel and Patricia House in 1993.

  3. Oracle Advertising and Customer Experience (CX) - Wikipedia

    en.wikipedia.org/wiki/Oracle_Advertising_and...

    In 2006, Oracle purchased Siebel Systems, [6] [7] and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. [8] In 2012, the company acquired RightNow Technologies, [9] and Eloqua. [10] These acquisitions allowed Oracle to develop a suite of CX cloud-based software. [10]

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

  5. Portal Software - Wikipedia

    en.wikipedia.org/wiki/Portal_Software

    Portal Software was bought by Oracle Corporation [1] in 2006 for an estimated $220 Million. [2] Portal Software is now a business unit of Oracle. Like other acquisition software, Portal Software will be integrated with the core products of Oracle such as Siebel (CRM), PeopleSoft (ERP/CRM), JD Edwards (ERP).

  6. Oracle Applications - Wikipedia

    en.wikipedia.org/wiki/Oracle_Applications

    Oracle's E-Business Suite (also known as EB-Suite/EBS, eBus or "E-Biz" [16]) consists of a collection of enterprise resource planning (ERP), customer relationship management (CRM), human capital management (HCM), and supply-chain management (SCM) computer applications either developed or acquired by Oracle.

  7. Application Integration Architecture - Wikipedia

    en.wikipedia.org/wiki/Application_Integration...

    This is a part of the RODOD framework and typically spans across the following Oracle products - Siebel, BRM, AIA, OSM COM and OSM SOM. This PIP journeys the BSS as well as the OSS components. Agent Assisted Billing Care PIP - provides pre-built integration for integration between Oracle Siebel CRM with Oracle BRM including usage and billing ...

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