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In July 2011, ITIL 2011 was released. In 2013, ITIL was acquired by AXELOS, a joint venture between Capita and the UK Cabinet Office. [9] In February 2019, ITIL 4 was released. With this release, the nomenclature of using a version number was replaced simply with the numerical number (v3 became 4) in a reference to the 4th industrial revolution.
The transfer of TIPA for ITIL on the market is supported by a training and certification program run in partnership between ITpreneurs (training provider) and the Luxembourg Institute of Science and Technology (certification authority). Certifications available are: TIPA Assessor for ITIL and TIPA Lead Assessor.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
This BoK is available for free download from the Scopism website. [6] It is linked to the global SIAM training and certification scheme launched by EXIN, a Dutch certification organisation and Scopism. The SIAM Foundation BoK was then followed by the SIAM Professional BoK in 2017 and the associated SIAM Professional certification.
Transcender was established in 1992, shortly after Microsoft Corporation introduced its certification program. [1] In December 2003, Transcender joined Kaplan IT Learning and became a division of Kaplan, Inc. Kaplan is a wholly owned subsidiary of Graham Holdings Company (NYSE: GHC), formerly known as The Washington Post Company, and is a provider of online higher education, K-12 services, and ...
European Information Technologies Certification Academy (EITCA) programme is an international professional ICT knowledge and skills certification standard, developed and governed by the EITCI Institute – a non-profit organization based in Brussels, that provides certification of individuals' knowledge and skills in broad field-oriented areas of ICT expertise such as Computer graphics ...
ITIL security management describes the structured fitting of security into an organization. ITIL security management is based on the ISO 27001 standard. "ISO/IEC 27001:2005 covers all types of organizations (e.g. commercial enterprises, government agencies, not-for profit organizations). [ 1 ]
The importance of certification to ISO/IEC 20000 is not correlated by global adoption. [5] ISO collects the number of certificates issued from the different certification bodies and publishes the results annually in The ISO Survey of Management System Standard Certifications. The 2020 survey reports that 7846 (5461 in China) certificates were ...
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