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Securus Technologies is a technology communications firm serving prisons across the United States. [1] [2] The company is a subsidiary of Aventiv Technologies.In the past, the company has faced criticism over phone call pricing, data security, monopoly [3] and product innovation.
On August 9, 2013, the Federal Communications Commission adopted a report on the high cost of inmate calling services, with proposed reforms. [16] A 2013 FCC analysis, described how, in some cases, long-distance calls are charged six times the rate on the outside, or in other instances, a fifteen-minute call could cost upwards of $15. [17]
The cost breakdown analysis is a popular cost reduction strategy and a viable opportunity for businesses. [1] [2] [3] The price of a product or service is defined as cost plus profit, whereas cost can be broken down further into direct cost and indirect cost. [1] As a business has virtually no influence on indirect cost, a cost reduction ...
Call charges: these charges are variable and are used to pay for the cost of the equipment to route a call from the caller's exchange to the recipient's exchange. These call charges can be calculated on a fixed per call basis, a variable basis depending on the time or distance of the call, or a combination of the two.
Securus has been involved in buying and selling location data of private citizens that use cell-phones. [11] This has been raised as a privacy concern as it allows Securus to sell for its own profit the "location of nearly any phone in the US without authorization," including to bounty hunters.
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The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...
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related to: securus calls cost plans and pricing data analysis excel toolpak