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2. Help Scout - Wikipedia

   en.wikipedia.org/wiki/Help_Scout

   Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, [1] specializing in help desk software. The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.

3. 15 part-time jobs for retirees - AOL

   www.aol.com/finance/15-part-time-jobs-retirees...

   These jobs are ideal for remote employees. Certified medical billing specialists need a high school diploma, a post-secondary certificate, and computer, clerical and customer service skills.

4. “Fraud Analyst”: 27 Incredible Work From Home Jobs That Pay ...

   www.aol.com/lifestyle/27-wfh-jobs-people-online...

   Image credits: MyNameIsSkittles #2. Personal Lines Associate Underwriter. No consumer interaction. Essentially Shangri-la for someone who had a life in Customer Service.

5. Knowledge process outsourcing - Wikipedia

   en.wikipedia.org/wiki/Knowledge_process_outsourcing

   The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.

6. Knowledge intensive business services - Wikipedia

   en.wikipedia.org/wiki/Knowledge_intensive...

   It is common to distinguish between T-KIBS, (those with high use of scientific and technological knowledge - R&D services, engineering services, computer services, etc.), and P-KIBS, who are more traditional professional services - legal, accountancy, and many management consultancy and marketing services. [1]

7. Virtual assistant (occupation) - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant_(occupation)

   A dedicated virtual assistant is someone working in the office under the management of a company. The facility and internet connection as well as training are provided by the company, though not in all cases. The home-based virtual assistant works either in an office sharing environment or from home. General VAs are sometimes called an online ...