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  2. SIPOC - Wikipedia

    en.wikipedia.org/wiki/SIPOC

    To create a SIPOC diagram, one must first map the overall process in a few steps. Then one must identify process outputs, who will receive them, and what the necessary inputs and suppliers are for each process. The final step is to share the diagram with the stakeholders to evaluate and verify the results. [5]

  3. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service .

  4. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  5. Sales process engineering - Wikipedia

    en.wikipedia.org/wiki/Sales_process_engineering

    Reasons for having a well-thought-out sales process include seller and buyer risk management, standardized customer interaction during sales, and scalable revenue generation. Approaching the subject from a "process" point of view offers an opportunity to use design and improvement tools from other disciplines and process-oriented industries. [8]

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  7. Control-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Control-flow_diagram

    Example of a "performance seeking" control-flow diagram. [1] A control-flow diagram (CFD) is a diagram to describe the control flow of a business process, process or review. Control-flow diagrams were developed in the 1950s, and are widely used in multiple engineering disciplines.

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  9. Event-driven process chain - Wikipedia

    en.wikipedia.org/wiki/Event-driven_Process_Chain

    These elements are used in event-driven process chain diagrams: Event Events are passive elements in event-driven process chains. They describe under what circumstances a function or a process works or which state a function or a process results in. Examples of events are "requirement captured", "material in stock", etc.