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  2. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  3. Change data capture - Wikipedia

    en.wikipedia.org/wiki/Change_data_capture

    Change data capture both increases in complexity and reduces in value if the source system saves metadata changes when the data itself is not modified. For example, some Data models track the user who last looked at but did not change the data in the same structure as the data. This results in noise in the Change Data Capture.

  4. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    An example of this is the availability of purchase order status reports for supplier delivery follow-up as described in the section on effectiveness above. There are numerous examples of this in every possible business process. Another example from production is the process of analyzing line rejections occurring on the shop

  5. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets.

  6. System for Cross-domain Identity Management - Wikipedia

    en.wikipedia.org/wiki/System_for_Cross-domain...

    System for Cross-domain Identity Management (SCIM) is a standard for automating the exchange of user identity information between identity domains, or IT systems.. One example might be that as a company onboards new employees and separates from existing employees, they are added and removed from the company's electronic employee directory.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The primary goal of CRM systems is integration and automation of sales, marketing, and customer support. Therefore, these systems typically have a dashboard that gives an overall view of the three functions on a single customer view, a single page for each customer that a company may have. The dashboard may provide client information, past ...

  8. Certinia - Wikipedia

    en.wikipedia.org/wiki/Certinia

    Het Financieele Dagblad estimated the value of the company at around 500 million euros, based on the 2019 annual report. [8] In March 2015, the company received $110M in funding from Technology Crossover Ventures and Salesforce Ventures. [9] In January 2017, FinancialForce appointed former Salesforce and Heroku executive Tod Nielsen as CEO and ...

  9. Enterprise application integration - Wikipedia

    en.wikipedia.org/wiki/Enterprise_application...

    Enterprise Application Integration is related to middleware technologies such as message-oriented middleware , and data representation technologies such as XML or JSON. Other EAI technologies involve using web services as part of service-oriented architecture as a means of integration. Enterprise Application Integration tends to be data centric.

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