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  2. Customer development - Wikipedia

    en.wikipedia.org/wiki/Customer_Development

    Customer development. Customer development is a formal methodology for building startups and new corporate ventures. It is one of the three parts that make up a lean startup (business model design, customer development, agile engineering). [1] The process assumes that early ventures have untested hypotheses about their business model (who are ...

  3. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  4. Change order - Wikipedia

    en.wikipedia.org/wiki/Change_order

    Purpose. A change order is work that is added to or deleted from the original scope of work of a contract. Depending on the magnitude of the change, it may or may not alter the original contract amount and/or completion date. A change order may force a new project to handle significant changes to the current project.

  5. Churn rate - Wikipedia

    en.wikipedia.org/wiki/Churn_rate

    Churn rate (sometimes called attrition rate) is a measure of the proportion of individuals or items moving out of a group over a specific period. It is one of two primary factors that determine the steady-state level of customers a business will support. [clarification needed] Churn is widely applied in business for contractual customer bases.

  6. USDA soil taxonomy - Wikipedia

    en.wikipedia.org/wiki/USDA_soil_taxonomy

    A taxonomy is an arrangement in a systematic manner; the USDA soil taxonomy has six levels of classification. They are, from most general to specific: order, suborder, great group, subgroup, family and series. Soil properties that can be measured quantitatively are used in this classification system – they include: depth, moisture ...

  7. Microsoft Bing - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Bing

    Microsoft Bing, commonly referred to as Bing, is a search engine owned and operated by Microsoft. The service traces its roots back to Microsoft's earlier search engines, including MSN Search, Windows Live Search, and Live Search. Bing offers a broad spectrum of search services, encompassing web, video, image, and map search products, all ...

  8. Loyalty program - Wikipedia

    en.wikipedia.org/wiki/Loyalty_program

    A loyalty program typically involves the operator of a particular program setting up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card (variously called rewards card, points card, advantage card, club card, or some other name) which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder ...

  9. 15 Percent Pledge - Wikipedia

    en.wikipedia.org/wiki/15_Percent_Pledge

    The murder of George Floyd sparked a wave of activism for the Black Lives Matter movement that renewed calls for social justice reform and the end of systemic racism, and included declarations of support from various corporations; [2] [3] according to TIME Magazine, James wanted to "find a way that companies could make a tangible change," and "from there, the 15 Percent Pledge was born."

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