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The Knot Worldwide, formerly XO Group, The Knot Inc, and WeddingWire, Inc, is a global technology company that provides content, tools, products and services for couples who are planning weddings, organizing a celebration, and navigating pregnancy and parenting. In 2019, The Knot Worldwide was created by a merger between predecessors XO Group ...
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Zola was founded in New York City in 2013 by Shan-Lyn Ma and Nobu Nakaguchi. It was launched as an online wedding registry which for the first time allowed couples to register for gifts, experiences, and cash funds as well as add gifts from other stores, all in one place. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.