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  2. 35 Simple, Sincere Phrases To Express Empathy ... - AOL

    www.aol.com/lifestyle/35-simple-sincere-phrases...

    And these simple, sincere empathy statements offer the perfect responses in these situations. Empathy can foster a genuine, caring connection between two people and greatly deepen relationships ...

  3. 35 Common Toxic Positivity Phrases To Stop Using—Plus ... - AOL

    www.aol.com/lifestyle/35-common-toxic-positivity...

    As a result, people may say well-meaning—but massively invalidating—phrases to people struggling with something. Here, experts share the harm in toxic positivity and 35 phrases to think twice ...

  4. Empathic design - Wikipedia

    en.wikipedia.org/wiki/Empathic_design

    The following examples demonstrate cases where empathic design was applied to the new product development process successfully. Design Continuum of Milan, Italy, designed a series of baby bottles by using empathic design techniques where a team of designers collected data on user needs by observing kids in kindergartens and immersing themselves in the homes of some first-time mothers.

  5. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening in music refers to the idea that listeners can be given some degree of control on the music they listen to, by means of technological applications mainly based on artificial intelligence and information theory techniques, by opposition to traditional listening, in which the musical media is played passively by some neutral ...

  6. List of catchphrases in American and British mass media

    en.wikipedia.org/wiki/List_of_catchphrases_in...

    This is a list of catchphrases found in American and British english language television and film, where a catchphrase is a short phrase or expression that has gained usage beyond its initial scope.

  7. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge , John Wanamaker and Marshall Field .

  8. Digital empathy - Wikipedia

    en.wikipedia.org/wiki/Digital_empathy

    Digital empathy is the application of the core principles of empathy – compassion, cognition, and emotion – into technical designs to enhance user experience. According to Friesem (2016), digital empathy is the cognitive and emotional ability to be reflective and socially responsible while strategically using digital media.

  9. 'Wait, What Did You Say?' 125 Tongue-Twisting Telephone Game ...

    www.aol.com/wait-did-125-tongue-twisting...

    Here's a look at 125 of the funniest, most clever Telephone Game phrases to put into action when you play. They are tricky, but remember: only whisper it once! They are tricky, but remember: only ...