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  2. Premium Tech Support with Assist by AOL | AOL Products

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    Our tech experts are on call and ready to help. Assist by AOL covers nearly any technical issue on almost any device including speeding up a slow computer, issues with your printer, and using your ...

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  4. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...

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  7. Computer-aided dispatch - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_dispatch

    These services include call input, call dispatching, call status maintenance, event notes, field unit status and tracking, and call resolution and disposition. CAD systems also include interfaces that permit the software to provide services to dispatchers, call takers, and field personnel with respect to control and use of analog radio and ...

  8. Operations, administration, and management - Wikipedia

    en.wikipedia.org/wiki/Operations,_administration...

    It can also involve maintaining the service databases which are used to determine periodic billing. Maintenance involves upgrades, fixes, new feature enablement, backing up and restoring data, and monitoring the media health. The major task is Diagnostics and troubleshooting. Provisioning is the setting up of the user accounts, devices, and ...

  9. Assist by AOL - AOL Help

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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