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In 2014, SMS obtained a contract with British Gas to manage its commercial utility metering, as well as a three-year contract to install and maintain 50% of British Gas Business’s portfolio of gas meter points. [5]
Turbine gas meters infer gas volume by determining the speed of the gas moving through the meter. Because the volume of gas is inferred from the flow, it is important that flow conditions are good. A small internal turbine measures the speed of the gas, which is transmitted mechanically to a mechanical or electronic counter.
In response, British Gas workers went on strike between January and June 2021, when workers accepted a new pay deal. [25] In 2023, British Gas came under criticism after a series of media stories highlighting their poor customer service [26] and practice of breaking into homes to force people onto pre-payment meters. [27]
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A meter operator (MO or MOP) in the UK energy industry is an organization responsible for installing and maintaining electricity and gas meters. Since 1998 there has been full competition for meter operators, allowing the meter operator for a particular supply to be contracted with the energy supplier by either the supplier's discretion or at the customer's direction.
AlertMe had strategic partnerships with British Gas in the UK and Lowe's in the USA. [7] British Gas is the largest domestic energy provider in the UK serving 10 million homes and 15.9 million energy accounts. Lowe's is the second largest home improvement retailer in the world with 15 million consumers visiting its 1725 stores every week.