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  2. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Healthcare CRM, also known as Healthcare Relationship Management, [1] is a broadly used term for a Customer relationship management system, or CRM, used in healthcare. There are three (3) generally recognized forms of CRM: Sales, Marketing, and Service [ 2 ]

  3. Clinical data management - Wikipedia

    en.wikipedia.org/wiki/Clinical_data_management

    The data management plan describes the activities to be conducted in the course of processing data. Key topics to cover include the SOPs to be followed, the clinical data management system (CDMS) to be used, description of data sources, data handling processes, data transfer formats and process, and quality control procedure

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact centre CRM providers are popular for small and mid-market businesses. These systems codify the interactions between the company and customers by using analytics and key performance indicators to give the users information on where to focus their marketing and customer service. This allows agents to have access to a caller's history to ...

  5. Comparison of relational database management systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_relational...

    Informix supports a database mode called ANSI mode which supports creating objects with the same name but owned by different users. PostgreSQL and some other databases have support for foreign schemas, which is the ability to import schemas from other servers as defined in ISO/IEC 9075-9 (published as part of SQL:2008). This appears like any ...

  6. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    CRM – Contact with customer made through the retail store, phone, and fax. eCRM – All of the traditional methods are used in addition to Internet, email, wireless, and PDA technologies. System interface. CRM – Implements the use of ERP systems, emphasis is on the back-end.

  7. Category : Customer relationship management software

    en.wikipedia.org/wiki/Category:Customer...

    This category is for individual applications and general terms related to CRM. For companies developing CRM applications, see Category:Customer relationship management software companies . Subcategories

  8. List of open-source health software - Wikipedia

    en.wikipedia.org/wiki/List_of_open-source_health...

    Galaxy is a web platform for data-intensive biology using geographically-distributed supercomputers. [56] LabKey Server is an extensible platform for integrating, analyzing and sharing all types of biomedical research data. It provides secure, web-based access to research data and includes a customizable data processing pipeline.

  9. Hospital information system - Wikipedia

    en.wikipedia.org/wiki/Hospital_information_system

    A hospital information system (HIS) is an element of health informatics that focuses mainly on the administrational needs of hospitals.In many implementations, a HIS is a comprehensive, integrated information system designed to manage all the aspects of a hospital's operation, such as medical, administrative, financial, and legal issues and the corresponding processing of services.

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