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Delta Air Lines | SkyMiles - Hillarious exchange with Delta Online Customer Service Chat - I had a very simple question, what are the hours of the JAX airport. This proved to be quite daunting for the customer service rep. I highlighted some of the text for added affect. customer : Is the JAX airport open 24 hrs???
Programs: Delta PM, United Silver, Hilton Diamond, Marriott Gold, National Exec Elite. Posts: 303. Call 1-800-455-2720 and talk to the complaint department. I had to call them today after a my MSP-IAH flight Monday was delayed 3 times and then cancelled.
Posts: 2,089. WOW. Rude response from Delta customer no-service. PM/1MM here. I recently flew LHR-JFK in Comfort+ and had a pretty bad experience. I complained to Delta about no longer having access to Virgin Clubhouse and the horrific food on the flight. Plus they are no longer providing large bottles of water for long international flights.
A FlyerTalk Posting Legend. Original Poster. Join Date: Dec 2000. Location: Shanghai. Posts: 41,100. delta.com Live Chat. Hi all. Live Chat has rapidly become my favorite way of dealing with customer service issues of all types because it's faster than email, is less annoying than phone bots, and is something I can do in the background while ...
For immediate assistance, you may contact a Delta representative at 1-800-221-1212, or via @Delta on Twitter. PM line rep picked up in 9 minutes (estimate was 15); I read her the flight info that I wanted and she was *totally* befuddled as to why it wouldn't work ... tried to force it manually, no joy; escalated to a "senior staff member" who ...
Here is the top level customer service team email: 980execrequest.delta@delta.com. kthomas likes this. Reply. Reply Subscribe. Back to Subforum. Delta Air Lines | SkyMiles. View Next Unread. 757-200s from Japan to Micronesia are filthy and disgusting.
Programs: Delta PlM, 1M. Posts: 6,371. Most large call centers will either have the call just play ringback or be hung up when the expected wait times get too large. The reason is that the billing starts when they do anything else (play a welcome message, accept a sky miles number, hold music, etc).
Posts: 39. Delta customer service hold times. I used to almost enjoy calling Delta customer service because I usually got right through, but my batting average over the last 6 months has been awful - more often than not, I'm being told "hold time greater than two hours". Granted I dropped from Gold to Silver this year, but I don't remember ...
Delta is a company that has a diverse community of workers, and it goes without saying that I think my res agent colleagues are among the best. Than being said, our primary call centers are in SEA, CVG, SLC, IRC, TPA, and of course, ATL. (there's also one in DFW, if I recall but they work with online issues I THINK).
Location: MSP. Programs: DL DM, PMNW 1MM, DL 1MM. Posts: 562. Does the Customer Service Department still exist? Had a general issue looking for information about my SkyMiles account and another issue regarding service failure on an International flight. Sent in the inquiries via the online form at Delta's website.