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  2. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]

  3. Critical success factor - Wikipedia

    en.wikipedia.org/wiki/Critical_success_factor

    Critical success factor (CSF) is a management term for an element necessary for an organization or project to achieve its mission.To achieve their goals they need to be aware of each key success factor (KSF) and the variations between the keys and the different roles key result area (KRA).

  4. Overall labor effectiveness - Wikipedia

    en.wikipedia.org/wiki/Overall_Labor_Effectiveness

    Overall labor effectiveness (OLE) is a key performance indicator (KPI) that measures the utilization, performance, and quality of the workforce and its impact on productivity. Similar to overall equipment effectiveness (OEE), OLE measures availability, performance, and quality.

  5. IT Service KPI Examples: How Do You Measure IT Service ... - AOL

    www.aol.com/news/kpi-examples-measure-delivery...

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  6. CTQ tree - Wikipedia

    en.wikipedia.org/wiki/CTQ_tree

    CTQ trees are often used as part of Six Sigma methodology to help prioritize such requirements. CTQs represent the product or service characteristics as defined by the customer/user. Customers may be surveyed to elicit quality, service and performance data. They may include upper and lower specification limits or any other factors.

  7. Issue tree - Wikipedia

    en.wikipedia.org/wiki/Issue_tree

    An issue tree showing how a company can increase profitability: A profitability tree is an example of an issue tree. It looks at different ways in which a company can increase its profitability. Starting from the key question on the left, it breaks it down between revenues and costs, and break these down into further details.

  8. Human resource metrics - Wikipedia

    en.wikipedia.org/wiki/Human_resource_metrics

    The best KPIs should be able to reflect the human capital performance, such as financial outcomes, performance drivers. At the same time, when determining strategic KPIs, it is essential to consider who designs human capital measures and how they are created. [4] Nancy Lockwood suggests the following 5 assists that can help HR to create a ...

  9. DuPont analysis - Wikipedia

    en.wikipedia.org/wiki/DuPont_analysis

    Graphical representation of DuPont analysis. DuPont analysis (also known as the DuPont identity, DuPont equation, DuPont framework, DuPont model, DuPont method or DuPont system) is a tool used in financial analysis, where return on equity (ROE) is separated into its component parts.