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Amazon Locker is a self-service package delivery service of parcel lockers offered by online retailer Amazon. [2] Amazon customers can select any Locker location as their delivery address and retrieve their orders at that location by entering a unique pick-up code on the Locker touch screen.
This figure has been consistent for the last few years (ranging between 58% and 69%). Moreover, US respondents asked in the survey listed free shipping (54% mentions) as a most important factor for online shipping. Next in line were exclusive online deals (23%), no sales tax (10%), fast shipping (9%) and in store pickup (5%). [3]
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A variant on "Click and Collect", customers order online or by phone and pick up the merchandise, packed and ready to put in their car trunk, at the curb of the retail store or warehouse. As of September 2020 nearly 44% of U.S. retailers offered such a service. Curbside pickup sales had increased more than 500% versus the end of 2019. [14]
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