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  2. Toll-free telephone numbers in the North American Numbering ...

    en.wikipedia.org/wiki/Toll-free_telephone...

    The east coast center opens first and calls are sent to that destination earlier in the day. As the time changes across the country, expanded coverage would be offered by the call center in the west. [7] Day of Week (DOW) or Day of Year (DOY) routing Depending on the day of the week and business practices, not all call centers operate 24×7.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

  4. Toll-free telephone number - Wikipedia

    en.wikipedia.org/wiki/Toll-free_telephone_number

    Until the introduction of InWATS toll-free service by the Bell System on May 2, 1967 and the Linkline (later "Freefone") 0800 services by British Telecom on 12 November 1985, manually ringing the operator was the standard means to place a toll-free call. More than a few established manual "Freephone" or "Zenith" numbers remained in use for many ...

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  7. File:Wikipedia Training Manual.pdf - Wikipedia

    en.wikipedia.org/wiki/File:Wikipedia_Training...

    You are free: to share – to copy, distribute and transmit the work; to remix – to adapt the work; Under the following conditions: attribution – You must give appropriate credit, provide a link to the license, and indicate if changes were made.

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