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Furthermore, online check-in for a flight is often available earlier than its in-person counterpart. [4] The process then transfers to passengers' control over their check-in. Airlines may use the system because self-service is frequently more efficient to operate, with a greater ability to cope with surges in passenger numbers.
Air India commenced operations on 29 July 1946, operating under the Government of India. On 8 June 1948, a Lockheed Constellation L-749A named Malabar Princess operated the airline's first international flight between Mumbai and London Heathrow. [2] As of December 2024, Air India serves a total of 43 international and 49 domestic destinations. [3]
Air India Express came into existence on 29 April 2005, with the launch of three flights that took off simultaneously from Thiruvananthapuram, Kochi and Kozhikode.The airline was launched as a low-cost carrier with the objective of providing convenient connectivity to short-haul international routes in the Middle East and Southeast Asia for the Indian expatriate community.
As of December 2024, Air India Express serves 50 destinations — 34 in India and 16 international destinations. [1] [2]The state with the most destinations is Kerala with 4, followed by Tamil Nadu & Uttar Pradesh with 3 destinations each.
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number.
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
Air India became the first Asian airline to operate freighters when Air India Cargo was set up in 1954 and started its freighter operations with a Douglas DC-3 aircraft. [16] Air India Cargo ended freighter aircraft operations in early 2012. [124] Alliance Air was a wholly owned subsidiary of Indian Airlines established on 1 April 1996.
In June 2009, Terminal 2 became the hub of Air India Express and flydubai, [89] and the terminal houses the airline's corporate head office. [90] Terminal 2 has undergone a major refurbishment recently, extending check-in and boarding facilities, changing the interior and exterior décor, and offering more dining choices to passengers.
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