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The NHS e-Referral Service (ERS) is an electronic referral system developed for the Health and Social Care Information Centre by IT consultancy BJSS. It is used by NHS England and it replaced the Choose and Book service on 15 June 2015. [ 1 ]
Choose and Book was based around Directory of Services which includes the majority of NHS hospital services for GPs to shortlist for their patients to choose from. GPs were given financial incentives to use the system [8] Choose and Book was replaced by the NHS e-Referral Service in June 2015.
All primary care trusts in England were live with Choose and Book (although that might only be one GP within a PCT or practice), while all NHS acute trusts and a large number of independent sector hospitals used Choose and Book. At 28 October 2008, 93% of practices were providing the service, and while some PCTs are only seeing low volumes (30% ...
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The Directory is held centrally by the NHS Digital. It provides real-time information about services available to support patients. Pharmacy contractors are obliged to update their entries where the pharmacy’s opening hours change, either temporarily or permanently. [1] The directory is used by: NHS 111; Choose and Book; NHS Pathways; NHS Choices
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Key "front-end" parts of the programme include Choose and Book, intended to assist patient choice of location for treatment, which has missed numerous deadlines for going "live", substantially overrun its original budget, and is still (May 2006) available in only a few locations. The programme to computerise all NHS patient records is also ...