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Dubber is a cloud based call recording software which operates as a software-as-service (SaaS) and voice data offering. Dubber was founded in Melbourne, Australia in 2011 by James Slaney, Steve McGovern and Adrian Di Pietrantonio, and predominantly sells to Telecommunications Service Providers and Enterprise customers.
The software, available for computers and mobile devices, enables users to record phone calls and search them for verbal information. [5] Subscribers store spoken data from mobiles, land lines, Skype or a dictaphone, and upload them into an online storage bank. They can then search the recorded conversations for dates, times, words or phrases. [6]
PBX based call-recording hardware is sold by PBX vendors and third parties. This hardware is attached to the PBX. It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance.
CallApp was invented and founded in 2011, [1] in Tel Aviv, Israel by its former CEO, Oded Volovitz and current CEO, Amit On. [2] raising $1 million in seed investment. [3]It was initially introduced publicly at the TechCrunch Disrupt New York 2012, where it launched its application for Android, [4] at the DEMO conference, [2] and at the Mobile World Congress, Barcelona. [5]
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A call recording service is a commercial enterprise that can record telephone calls for a fee.. For example, a lawyer needing to record conversations with clients, for example, must be able to capture calls from an office telephone system, from a mobile phone, and a home line.
Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security ...
Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).