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  2. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  3. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

  4. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Upgrade to the new version of the AOL app for iOS

    help.aol.com/articles/upgrade-to-the-new-version...

    Users who have automatic updates enabled on their device will be updated automatically to the new AOL app experience. Turn automatic updates on. On your device, tap Settings. Scroll down | Tap App Store. Tap the slider next to App Updates. - If the slider is grayed out, check to see if your device has lower power mode turned on.

  7. Overview of the updated AOL app experience for iOS

    help.aol.com/articles/overview-of-the-updated...

    Users who have automatic updates enabled on their device will be updated automatically to the new AOL app experience. Turn automatic updates on. On your device, tap Settings. Scroll down | Tap App Store. Tap the slider next to App Updates. Sign out of an AOL Mail account. Tap the Profile icon in the upper-left. Tap Manage Accounts. Tap Edit.

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.

  9. Access AOL Mail on mobile devices

    help.aol.com/articles/aol-mail-mobile-mail

    Use AOL Mail on a mobile web browser AOL Mail can be access from your mobile device though any browser app. The mobile browser version will differ in some way from the computer browser, but you'll still be able to access and customize your mail in many of the same ways .