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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business ...
Santika Indonesia Hotels & Resorts is an Indonesian hotel group under the auspices of PT. Grahawita Santika, a subsidiary of mass media conglomerate, Kompas Gramedia.First established on 22 August 1981, Santika Indonesia Hotels & Resorts has 116 hotel units spread across more than 40 cities in Indonesia.
In Thailand under the Hotel Act, B.E. 2547, a hotel is defined as being a building with 4 or more bedrooms that can hold more than 20 people, being used for commercial purposes by providing temporary accommodation. Under the same act, any hotel must have a hotel license to be legal. Before applying for a license, hotels must meet certain needs.
Most hotel establishments are run by a general manager who serves as the head executive (often referred to as the "hotel manager"), department heads who oversee various departments within a hotel (e.g., food service), middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and ...
Degrees in hospitality management may also be referred to as hotel management, hotel and tourism management, or hotel administration. Degrees conferred in this academic field include BA , Bachelor of Business Administration , BS , BASc , B.Voc , MS , MBA , Bachelor of Hospitality Management [ citation needed ] , Master of Management , PhD and ...
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