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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]
The Coalition application was created in an attempt to facilitate a holistic process of application, and includes "lockers" where students can create a portfolio starting in 9th grade. [14] [17] The Common Black College Application (CBCA) was started in 1998 to facilitate the process of applying to Historically Black Colleges and Universities ...
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