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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

3. Remote work - Wikipedia

   en.wikipedia.org/wiki/Remote_work

   The United States Marine Corps began allowing remote work in 2010. Remote work (also called telecommuting, telework, work from home —or WFH as an initialism, hybrid work, and other terms) is the practice of working at or from one's home or another space rather than from an office.

4. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...

5. AOL Mail

   mail.aol.com

   You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

6. Outsourcing - Wikipedia

   en.wikipedia.org/wiki/Outsourcing

   Homeshoring a.k.a. homesourcing – a form of IT-enabled offshoring; "transfer of service industry employment from offices to home-based ... with appropriate telephone and Internet facilities". [222] [223] These remote work positions may be customer-facing or back office, [224] and the workers may be employees or independent contractors.

7. Help Scout - Wikipedia

   en.wikipedia.org/wiki/Help_Scout

   Help Scout's primary product is a web-based SaaS (software as a service) help desk that complies with HIPAA regulations. [ 2 ] [ 1 ] [ 3 ] Founded in 2011, the company serves over 10,000 customers across more than 140 countries, including notable clients like Buffer , [ 4 ] [ 5 ] Basecamp , Trello , [ 6 ] Reddit , and AngelList .