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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from one software all customer service and online sales activities ...
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Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies.
Zendesk, Inc. Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before ...
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Social commerce [1] is a subset of electronic commerce that involves social media and online media that supports social interaction, and user contributions to assist online buying and selling of products and services.
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