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  2. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Performance – compares the ideal output and the actual output. For example, if a certain process is planned to take 10 minutes, but actually takes 20, then the productivity is 50%. [3] Quality – to show the quality of a product, a company has to compare the number of good parts produced with the total parts produced.

  3. Control chart - Wikipedia

    en.wikipedia.org/wiki/Control_chart

    Control charts are graphical plots used in production control to determine whether quality and manufacturing processes are being controlled under stable conditions. (ISO 7870-1) [1] The hourly status is arranged on the graph, and the occurrence of abnormalities is judged based on the presence of data that differs from the conventional trend or deviates from the control limit line.

  4. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement. These functions all play a vital role when evaluating quality.

  5. Statistical process control - Wikipedia

    en.wikipedia.org/wiki/Statistical_process_control

    A more sophisticated SPC chart may include "control limit" & "spec limit" % lines to indicate whether/what action should be taken. Statistical process control (SPC) or statistical quality control (SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process ...

  6. Quality storyboard - Wikipedia

    en.wikipedia.org/wiki/Quality_storyboard

    It involves data gathering and displays an attempt to understand the important aspects of the problem. 3. Analysis: In this step, various tools for quality analysis are used. This includes Control charts, Pareto charts, cause-and-effect diagrams, scatter diagrams, and histograms. 4. Action: Based on the analysis, an action is taken. 5.

  7. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market ...

  8. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality inspector in a Volkseigener Betrieb sewing machine parts factory in Dresden, East Germany, 1977. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1]

  9. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. [3] For instance, the term "assurance" is often used in a context such as: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project ...

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