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Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes. [1]
Conflict avoidance is a set of behaviors aimed at preventing or minimizing disagreement with another person. These behaviors can occur before the conflict emerges (e.g., avoiding certain topics, changing the subject) or after the conflict has been expressed (e.g., withholding disagreement, withdrawing from the conversation, giving in).
Research on resistance to diversity has revealed insight into resistors and under which circumstances they resist. Focusing on resistance from the dominant, non-minority group, some have linked diversity resistance to White male backlash [5] [6] or straight, white, American male (SWAM) backlash, [7] although the research may focus on the study of resistance from Whites or men in the context of ...
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
Hogg and separately Deanne et al. stated that groupthink can occur, for example, when group members rely heavily on a charismatic figure or where members evince an "evangelical" [37] [38] belief in the organization's values. Groupthink can also occur in groups characterized by a friendly climate conducive to conflict avoidance.
Many difficulties in this area are beyond the scope of management and more in the province of a professional counselor or workplace mediator, but there are some aspects of personal conflict that managers should understand and some they can possibly help remedy. Social conflict refers to interpersonal, intra-group, and inter-group differences. [1]
In a cohesive group, members avoid speaking out against decisions, avoid arguing with others, and work towards maintaining friendly relationships in the group. If cohesiveness gets to such a level that there are no longer disagreements between members, then the group is ripe for groupthink.
Approach-avoidance conflicts occur when there is one goal or event that has both positive and negative effects or characteristics that make the goal appealing and unappealing simultaneously. [3] [4] [5] For example, marriage is a momentous decision that has both positive and negative aspects. The positive aspects, or approach portion, of ...