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Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks.
Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
The preamble of the Reserve Bank of India describes the basic functions of the reserve bank as: [13]...to regulate the issue of Bank notes and keeping of reserves with a view to securing monetary stability in India and generally to operate the currency and credit system of the country to its advantage; to have a modern monetary policy framework to meet the challenge of an increasingly complex ...
Banks Board Bureau (BBB) (now replaced by Financial Services Institution Bureau since 2022) was an autonomous body of the Government of India [1] tasked to search and select appropriate personages for the Board of Public Sector Banks, Public Sector Financial Institutions, and Public Sector Insurance Companies and recommend measures to improve Corporate Governance in these Institutions.
Banking regulation in India is overseen by the Reserve Bank of India (RBI), which is the central bank of the country. The RBI was established in 1935 and is responsible for regulating and supervising banks and other financial institutions in India. [72] [73] The RBI's primary objective is to maintain the stability of the Indian financial system ...
Central Consumer Protection Authority is a regulatory authority set up under Section 10(1) of the Consumer Protection Act, 2019 in relation to matters affecting rights of consumers by individuals or entities following improper trade practices or by display of inappropriate or wrong advertisements affecting public interest and helps promoting consumer trust by enforcing the rights of consumers ...
National Payments Corporation of India (NPCI) is an Indian public sector company that operates retail payments and settlement systems in India. The organization is an initiative of the Reserve Bank of India (RBI) and the Indian Banks' Association (IBA) under the provisions of the Payment and Settlement Systems Act, 2007, for creating a robust payment and settlement infrastructure in India.
If the customer has accounts in different branches of the same bank, all of those accounts are clubbed together and the total sum is insured to a maximum of ₹5,00,000. [6] However, if there are more accounts in same bank, all of those are treated as a single account. The insurance premium is paid by the insured banks itself.