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Computer-aided dispatch. Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store ...
New World Systems. New World Systems is a public sector software company based in Troy, Michigan and a major manufacturer of computer-aided dispatch software that is primarily used in the United States. It became a part of Tyler Technologies in 2015. Troy, Michigan, is now the headquarters for Tyler's Public Safety Division and the home of the ...
Dispatcher. A dispatcher. A dispatcher is a communications worker who receives and transmits information to coordinate operations of other personnel and vehicles carrying out a service. [1] Emergency organizations including police departments, fire departments, and emergency medical services departments as well as civilian organizations such as ...
TMW Systems is a developer of enterprise management software for the surface transportation services industry, including logistics, freight, trucking and heavy-duty repair and maintenance. The company was founded in Cleveland, Ohio and now has offices in Dallas, Indianapolis, Mayfield Heights, Nashville, Oklahoma City, Raleigh, Vancouver and ...
Computer-aided call handling. Computer aided call handling is a methodology for managing calls to service providers, such as emergency services, through the use of computer based algorithms in order to make consistent and objective decisions on action to be taken. The computer software can provide scripting, prompts or interactive questioning ...
9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
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Mobile data terminal. A mobile data terminal (MDT) or mobile digital computer (MDC) is a computerized device used in emergency services, public transport, taxicabs, package delivery, roadside assistance, and logistics, among other fields, to communicate with a central dispatcher. They are also used to display mapping and information relevant to ...
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