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AppleCare+ is Apple's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare).
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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
To get your repair or replacement, you’ll need to book an appointment at an Apple store or authorized Apple service provider (an outfit that meets the company’s repair standards).
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
Tech Plus by AOL will provide around-the-clock tech support for all your devices coupled with computer and digital data protection services. • Tech Plus by AOL - Platinum - Tech Plus Platinum includes top of the line products to help protect your identity, personal data and devices, so that you have more control over your digital life.
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It's pretty tough for individuals and even third-party shops to repair Apple products, and often hard to predict whether Apple itself will repair, decline to fix or replace a busted iPhone.