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  2. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal communication and non-verbal communication to achieve specific business goals. Effective communication with clients plays a vital role in development of an organization and success of any ...

  3. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    Job interview candidates who describe a “Target” they set themselves instead of an externally imposed “Task” emphasize their own intrinsic motivation to perform and to develop their performance. Action: What did you do? The interviewer will be looking for information on what you did, why you did it and what the alternatives were.

  4. Communications management - Wikipedia

    en.wikipedia.org/wiki/Communications_management

    Communication and management come hand in hand. Communication as defined by Merriam Webster Dictionary, [14] is a process by which information is exchanged between individuals through a common system of symbols, signs of behavior. On the other hand, management is the act of getting people together to accomplish desired goals and objectives ...

  5. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    For example, organizations that tend to hire or promote solely on the basis of technical skills, i.e. to the exclusion of other competencies, may experience an increase in performance-related issues (e.g. systems software designs versus relationship management skills)

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  7. Interview - Wikipedia

    en.wikipedia.org/wiki/Interview

    This feature is common to many types of interviews – a job interview or interview with a witness to an event may have no other audience present at the time, but the answers will be later provided to others in the employment or investigative process. An interview may also transfer information in both directions.

  8. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening skills, including but not limited to eye contact, no distractions, and clarity seeking, round out these techniques by engaging in an active, respectful, and attentive way. Only by practicing these methods can listeners create a non-threatening, meaningful space for communication. [5]

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