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IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies.
In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
The role of chief information officer was first defined [1] in 1981 by William R. Synnott, former senior vice president of the Bank of Boston, and William H. Gruber, a former professor at the Massachusetts Institute of Technology Sloan School of Management. [2] A CIO will sometimes serve as a member of the board of directors.
Tasks include managing multiple sites, administering security, and configuring necessary components and software. Responsibilities may also include software change management. A computer operator performs routine maintenance and upkeep, such as changing backup tapes or replacing failed drives in a redundant array of independent disks (RAID ...
IT portfolio management is the application of systematic management to the investments, projects and activities of enterprise Information Technology (IT) departments. Examples of IT portfolios would be planned initiatives, projects, and ongoing IT services (such as application support).
In the United States, Technology Management was deemed an emerging field of study by the Department of Education and received a new Classification of Instructional Program (CIP) code in 2020. [3] The Association of Technology, Management, and Applied Engineering (ATMAE) accredits collegiate programs in technology management. An instructor or ...
A supervisor is responsible for the productivity and actions of a small group of employees. A supervisor has several manager-like roles, responsibilities and powers. Two key differences between a supervisor and a manager are: a supervisor typically does not have "hire and fire" authority and a supervisor does not have budget authority ...
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