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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires. [ citation needed ] Situation : The interviewer wants you to present a recent challenging situation in which you found yourself.

  3. International Business Communication Standards - Wikipedia

    en.wikipedia.org/wiki/International_Business...

    Business communication meets IBCS standards if it adheres to the rules of the following three pillars: Conceptual rules assist in the clear transmission of content by providing an appropriate storyline. These rules draw on the work of authors such as Barbara Minto. [1] Based on scientific studies and practical experience, they are widely ...

  4. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.

  5. Matrix management - Wikipedia

    en.wikipedia.org/wiki/Matrix_management

    A matrix organization. Matrix management is an organizational structure in which some individuals report to more than one supervisor or leader—relationships described as solid line or dotted line reporting, also understood in context of vertical, horizontal & diagonal communication in organisation for keeping the best output of product or services.

  6. Situation awareness - Wikipedia

    en.wikipedia.org/wiki/Situation_awareness

    The most widely cited and accepted model of SA was developed by Dr. Mica Endsley, [25] which has been shown to be largely supported by research findings. [34] Lee, Cassano-Pinche, and Vicente found that Endsley's Model of SA received 50% more citations following its publication than any other paper in Human Factors compared to other papers in the 30 year period of their review.

  7. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal. For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal ...

  8. Lasswell's model of communication - Wikipedia

    en.wikipedia.org/wiki/Lasswell's_model_of...

    Because it treats various basic concepts of communication, some scholars also refer to it as "Lasswell's definition" and some dictionaries even make reference to Lasswell in their definitions of communication. [2] Zachary Sapienza et al. hold that there are many different conceptions of Lasswell's model, given both by himself and by other ...

  9. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Situational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication. It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. [1] SCCT was proposed by W. Timothy Coombs in 2007.