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  2. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

  4. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Information systems technicians conduct ongoing assessments of short and long-term hardware and software needs for companies, developing, testing, and implementing new and revised programs. Information systems technicians cooperate with other staff to inventory, maintain and manage computer and communication systems.

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  7. Electronics technician - Wikipedia

    en.wikipedia.org/wiki/Electronics_technician

    They may be employed in product evaluation and testing, using measuring and diagnostic devices to adjust, test, and repair equipment. [1] Electronics technicians may also work as sales workers or field representatives for manufacturers, wholesalers, or retailers giving advice on the installation, operation, and maintenance of complex equipment ...

  8. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

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