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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Comcast Corp. v. FCC, 600 F.3d 642 (D.C. Cir., 2010), is a case at the United States Court of Appeals for the District of Columbia holding that the Federal Communications Commission (FCC) does not have ancillary jurisdiction over the content delivery choices of Internet service providers, under the language of the Communications Act of 1934. [1]
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Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [ 76 ]
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The FCC review is starting at Comcast. One possible reason is because the FCC has tremendous sway over Comcast's businesses, including the company's core cable and high-speed internet service, its ...
In a filing with Maine's office of the attorney general, Xfinity said the breach had affected close to 35.9 million user accounts in some way. That may represent a significant portion of Comcast's ...
Xfinity, which provides video, broadband and phone services, said it had notified federal law enforcement and started an investigation. The unauthorized access led to customer information that was ...