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The Ohio Graduation Test (OGT) is the high school graduation examination given to sophomores in the U.S. state of Ohio. Students must pass all five sections ( reading, writing, mathematics, science and social studies) in order to graduate. Students have multiple chances to pass these sections and can still graduate without passing each using ...
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
In the United States, response codes are used to describe a mode of response for an emergency unit responding to a call. They generally vary but often have three basic tiers: Code 3: Respond to the call using lights and sirens. Code 2: Respond to the call with emergency lights, but without sirens. Alternatively, sirens may be used if necessary ...
Standardized tests are designed in such a way that the questions and interpretations are consistent and are administered and scored in a predetermined, standard manner. [ 1] Any test in which the same test is given in the same manner to all test takers, and graded in the same manner for everyone, is a standardized test.
A public-safety answering point ( PSAP ), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services / ambulance) are received and handled. It takes calls from any landline, mobile phone line, or VoIP (Voice over ...
Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...
Coast guard – 118; [31] Information about emergencies – #7119 free call; Information about emergencies – #9110 pay call; Roadside assistance – #8139. 112 and 911 redirect to 110 on mobile phones and telephones that are present at all United States military installations. Jordan: 911: Mobile phones – 112. Kazakhstan: 112
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]