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Make sure your app is set to download the full contents of your email for offline use. • Limitations for large folders - Folders containing upwards of 1 million or more emails will have issues downloading all the messages. To resolve this, move some of the email to a new folder in your account. Use this info to configure your app
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments
Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded.
2. Click Download My Data. 3. Select some or all product data to include in your download. 4. Click Next. 5. Enter an email address you'd like to be notified at when the download is ready. 6. Click Request Download. Important - If you did not request a download but were notified about a download request, please follow these steps to secure your ...
Import and export your personal data to a file for safekeeping. Personal data includes Mail, Favorites, Address Book, and settings. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click Import or Export. 5. Select your file. 6. If exporting, create a password.