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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Microsoft Advertising - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Advertising

    Microsoft Advertising (formerly Bing Ads) is an online advertising platform developed by Microsoft, where advertisers bid to display brief ads, service offers, product listings and videos to web users. Provides pay per click advertising on search engines Bing, Yahoo! and DuckDuckGo, as well as on other websites, mobile apps, and videos.

  4. Windows Live Agents - Wikipedia

    en.wikipedia.org/wiki/Windows_Live_Agents

    Windows Live Agents are used to entertain, encourage engagement with products or services, provide a new advertising opportunity for brand advertisers, and drive search and information retrieval. Although support and development of Windows Live Agents has been discontinued as of June 30, 2009, existing Windows Live Agents can still be found in ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    In this case, it is called "at home customer service" or "at home customer support." Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations.

  6. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. [2] Founded in 1975, the company became highly influential in the rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields.

  7. Software agent - Wikipedia

    en.wikipedia.org/wiki/Software_agent

    Agent Access – Methods to enable the machinery to perceive content and perform actions as outcomes of Reasoning; Agent Security – Concerns related to distributed computing, augmented by a few special concerns related to agents; The agent uses its access methods to go out into local and remote databases to forage for content.

  8. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  9. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.