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Corruption during download or installation can sometimes cause freezing issues. Uninstall the current version, then download HP PC Hardware Diagnostics UEFI version 10.7.0.0 again from HP’s official support page, and reinstall it. Ensure the installation completes successfully before restarting. Try an Older Version:
HOW TO INSTALL HP PC Hardware Diagnostics UEFI. Tags (2) Tags: HP Pavilion 15-p077tx Notebook PC.
Post that in your next reply in your thread. Method #3: Press the power button and immediately tap the F2 key. Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label. If your laptop has HP Hardware Diagnostics UEFI ...
SP149634-std.log". Then you will get generate a log file “SP149634-std.log”. The passed parameters to “msiexec” which runs the Microsoft Installer for this package “HP PC Hardware Diagnostics UEFI.msi”; can be obtained from the output from “msiexec /?”. On examination of the log file it shows that it puts the diagnostic files ...
Pressing F2 brings up the UEFI diagnostics. Possibly the F2 key is stuck. Just guessing. Possibly the latest UEFI diagnostics will help. This is just a guess. HP releases newer UEFI diagnostics periodically. When you select F2 during boot you are requesting UEFI diagnostics. There is an updated diagnostics package here
HP PC Hardware Diagnostics UEFI (Sustaining) System Software Manager Icon. 7.5.2.0 Rev.A 41.0 MB Jan 23, 2020. But there is a much newer download, which is for FTP Only: HP PC Hardware Diagnostics Windows For FTP only (Win10/11 64-bit) 1.8.1.0 Rev.A 283.1 MB Mar 9, 2022. I am not familiar with the FTP Only package.
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Hold the power button for at least five seconds to turn off the computer. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
Here: https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics it says that the HP PC Hardware Diagnostics UEFI tool will run outside the OS and - 8875322
11-10-2023 01:01 PM - edited 11-10-2023 01:02 PM. Make sure you have an EFI partition., Bring the the "Create and Format" app and look for a 100 mb partition. Another possibility is there is not enough space for the UEFI programs. Thank you for using HP products and posting to the community.