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Securus Technologies is a technology communications firm serving prisons across the United States. [1] [2] The company is a subsidiary of Aventiv Technologies.In the past, the company has faced criticism over phone call pricing, data security, monopoly [3] and product innovation.
On August 9, 2013, the Federal Communications Commission adopted a report on the high cost of inmate calling services, with proposed reforms. [16] A 2013 FCC analysis, described how, in some cases, long-distance calls are charged six times the rate on the outside, or in other instances, a fifteen-minute call could cost upwards of $15. [17]
Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
Here's a look at how much it costs inmates to make phone calls and purchase items at the Charles B. Webster Detention Center in Augusta.
Call charges: these charges are variable and are used to pay for the cost of the equipment to route a call from the caller's exchange to the recipient's exchange. These call charges can be calculated on a fixed per call basis, a variable basis depending on the time or distance of the call, or a combination of the two.
The prices are loaded into software to calculate and compare termination costs. A route is chosen, fixing a cost-for-pricing, and new prices are issued based on the costs-for-pricing. The new routes are implemented on the switch and finally the traffic volumes and margins are monitored through reports from the billing system.
For example, on one network the 2019 cost of calling from the United States to the Dominican Republic is 6¢ ($0.06) per minute, while a connection to Cuba, a shorter distance, is 92¢ per minute. To some extent this reflects different costs and efficiencies in different countries, but it is used by some countries as a revenue source.
10-10-321, 10-10-345, 10-10-220, and 10-10-987 are United States long-distance phone services best known for their prolific television and direct mail advertising in the late 1990s. 10-10-321 was the first mass-marketed service of its type. 10-10-345 was owned by AT&T, and the rest were all owned by MCI, which is now part of Verizon.