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Vonage Holdings Corp. (/ ˈ v ɒ n ɪ dʒ /, or simply Vonage) is an American cloud communications provider operating as a subsidiary of Ericsson.Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as Min-X as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP).
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While I had to visit Wikipedia to actually find the number to call to cancel one of my Vonage lines, I was able to get someone on the phone immediately, have the line removed in about 6-8 minutes, and did not get charged a fee (though I have been a customer for over 4 years). If Vonage has changed their customer service policies, it may be ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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