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  2. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  3. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  4. Reactivate your Private WiFi - AOL Help

    help.aol.com/articles/reactivate-your-private-wifi

    If you have an AOL Premium Subscription, follow these steps to reactivate your Private WiFi: 1. Sign in to My Account. 2. Click My Services | Subscriptions. 3. Locate Private WiFi and click Manage. Copy and paste the Access URL into a separate web browser. Then follow the on-screen instructions to install Private WiFi.

  5. Acknowledgement (data networks) - Wikipedia

    en.wikipedia.org/wiki/Acknowledgement_(data...

    In data networking, telecommunications, and computer buses, an acknowledgement (ACK) is a signal that is passed between communicating processes, computers, or devices to signify acknowledgment, or receipt of message, as part of a communications protocol.

  6. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Packet loss occurs when one or more packets of data travelling across a computer network fail to reach their destination. Packet loss is either caused by errors in data transmission, typically across wireless networks, [1] [2] or network congestion. [3]: 36 Packet loss is measured as a percentage of packets lost with respect to packets sent.

  7. Wi-Fi Protected Setup - Wikipedia

    en.wikipedia.org/wiki/Wi-Fi_Protected_Setup

    Some devices with dual-band wireless network connectivity do not allow the user to select the 2.4 GHz or 5 GHz band (or even a particular radio or SSID) when using Wi-Fi Protected Setup, unless the wireless access point has separate WPS button for each band or radio; however, a number of later wireless routers with multiple frequency bands and ...

  8. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    In addition, the PRIVATE WiFi icon in the system tray turns from red to green. To deactivate PRIVATE WiFi: 1. Right-click on the PRIVATE WiFi icon in your system tray. 2. Select Deactivate. PRIVATE WiFi is deactivated. Note: Even though PRIVATE WiFi is deactivated, it is still running in the background of your computer. The PRIVATE WiFi icon in ...

  9. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    Electronic information stand without an internet connection, at Schiphol Airport, Netherlands. An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors.