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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  3. AOL Desktop - AOL Help

    help.aol.com/products/aol-software

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  4. AOL Desktop Gold | 30-Day Free* Trial | AOL Products

    www.aol.com/products/browsers/desktop-gold

    AOL Desktop Gold is convenient and Easy to Use We kept the design and features you love, to ensure a smooth transition to our latest version. All your usernames, passwords, toolbar icons and mail ...

  5. Browse Speed & Security Utilities - AOL

    www.aol.com/products/utilities

    Get the tools you need to help boost internet speed, send email safely and security from any device, find lost computer files and folders and monitor your credit.

  6. arcserve - Wikipedia

    en.wikipedia.org/wiki/Arcserve

    Arcserve was first developed as a product used to back up other software programs and to ensure that data in the network could not be lost. The major function of the first release was to automatically copy all of the information in the system so that mishaps such as power failures and equipment malfunctions would not destroy or erase it.

  7. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  8. CA-7 (software) - Wikipedia

    en.wikipedia.org/wiki/CA-7_(software)

    CA-7 is a job scheduling / workflow automation software package sold by CA Technologies (formerly CA, Inc. and Computer Associates International, Inc.). [1] It is commonly used by banks [ 2 ] and other large enterprises with IBM mainframe IT computing platforms .

  9. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.