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The Bristol & West building society, registered number 2124201, was founded in 1850; 175 years ago (), originally as the "Bristol, West of England and South Wales Permanent Building Society". It offered mortgages in the Bristol and the south west of England area, and became a well-known financial services institution in the region.
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The former Bristol and West Building on Marsh Street/St Augustine's Parade, Bristol and facing onto The Centre, was built in 1967 by Alec French and partners. [1] Rising 61 metres with 17 stories, the building was formerly used as the headquarters of the Bristol and West until early 2006. It was clad in granite-chipped pre-cast concrete.
In 2005, 2006, and 2007 Farmers Insurance Group won the J.D. Power award for Call Center Customer Service Excellence. [45] In 2008 Bristol West had a complaint ratio of 3.42 while the national median was 1.0 according to the NAIC. [46] [failed verification]
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