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  2. Departmentalization - Wikipedia

    en.wikipedia.org/wiki/Departmentalization

    Customer departmentalization - Grouping activities on the basis of common customers or types of customers. Jobs may be grouped according to the type of customer served by the organization. The assumption is that customers in each department have a common set of problems and needs that can best be met by specialists.

  3. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Jobs Week: Find Your Next Job Here! - AOL

    www.aol.com/news/2014-10-07-jobs-week-hiring...

    1. Customer Service Median salary: $31,547 Top cities for hiring: Houston, TX; Chicago, IL; Atlanta, GA We've all dealt with customer service representatives, those disembodied voices helping you ...

  6. Now Hiring: Customer Service Jobs - AOL

    www.aol.com/.../14/now-hiring-customer-service-jobs

    Getty Images If you haven't heard, customer service jobs are headed back to the United States. Nearly 1,000 new jobs are planned around Detroit alone, as customers demand better service and ...

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

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