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2. List of Amazon products and services - Wikipedia

   en.wikipedia.org/wiki/List_of_Amazon_products...

   Amazon product lines include ( books, DVDs, music CDs, videotapes, and software), apparel, baby products, consumer electronics, beauty products, gourmet food, groceries, health and personal-care items, industrial and scientific supplies, kitchen items, jewelry and watches, lawn and garden items, musical instruments, sporting goods, tools ...

3. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...

4. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. [6] The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as "The Everything Store".

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

6. Customer to customer - Wikipedia

   en.wikipedia.org/wiki/Customer_to_customer

   Customer to customer ( C2C or consumer to consumer) markets provide a way to allow customers to interact with each other. Traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets, the business facilitates an environment ...

7. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...