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Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
If your account status box shows Pending Cancellation, it means you placed a request to cancel your AOL account. We’ll schedule the closure of your account at the end of your current billing cycle, after which you’ll receive a confirmation email that your account has been closed.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
You can take care of any unpaid balances for cancelled or inactive AOL accounts by sending it in the mail. This process only applies to inactive accounts - For outstanding balances on active accounts, update your payment method online. Send us your information. We'll need you to send us the information necessary: • Your name • Your AOL username
Mail: Though this method will take longer, you can write your new address on the back of a payment coupon you use to send in your check for your monthly billing statement. Once the credit card ...
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Accepted payment methods. Credit or debit cards. American Express; Visa (credit or debit) Discover (credit or debit) MasterCard (credit or debit) PayPal (for most online purchases) Direct debit is no longer available for active accounts, however, it can be used to pay past due balances, with a $7 fee. Entering your payment info
Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle.