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2. Nortel Norstar - Wikipedia

   en.wikipedia.org/wiki/Nortel_Norstar

   Nortel T7316 Telephone, compatible with newer BCM and older Norstar systems. The Nortel Norstar, previously the Meridian Norstar, was a small and medium-sized business digital key telephone system introduced by Nortel (formerly Northern Telecom) and later sold to Avaya. It featured automatic call distribution, and

3. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

4. Objectworld Communications - Wikipedia

   en.wikipedia.org/wiki/Objectworld_Communications

   In 1998, ObjectWorld released CallAttendant [13] a home and small-office telephony product and automated telephone answering system that provided sophisticated call-flow definitions using a graphical drag-and-drop user interface. The user interface was unique in that it made advanced telephony answering services accessible to less knowledgeable ...

5. Cordless telephone - Wikipedia

   en.wikipedia.org/wiki/Cordless_telephone

   Analog equivalents do exist and can provide longer reach, but with potential loss of confidentiality and voice quality. The cordless phone handset connects to a wireless access point or base station that supports the same technology. Also required is a call management function and a gateway to the public switched telephone network (PSTN). This ...

6. Microsoft Cordless Phone System - Wikipedia

   en.wikipedia.org/.../Microsoft_Cordless_Phone_System

   The Microsoft Cordless Phone System (also known as PC Phone System MP-900) [1] is a discontinued cordless telephone introduced by Microsoft in 1998 that featured personal computer integration. [ 2 ] [ 3 ] It was Microsoft's first telephone of any kind, [ 2 ] [ 4 ] and the only phone product made by the company until the Windows Mobile series of ...

7. Auto dialer - Wikipedia

   en.wikipedia.org/wiki/Auto_dialer

   Instead, the power dialler performs answer detection and connects the agent, the system only presenting contact details to the agent (a so-called "screen pop"), when the call has been answered, often filtering out answering machines and fax machines, timing out unanswered (RTNR a.k.a. "ring tone no reply") calls, and performing so-called "hello ...