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Juran was one of the first to write about the cost of poor quality. [9] This was illustrated by his "Juran trilogy," an approach to cross-functional management, which is composed of three managerial processes: quality planning, quality control, and quality improvement. Without change, there will be a constant waste; during change there will be ...
Joseph M. Juran focused more on managing for quality. The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement.
Pareto chart; Scatter diagram; Stratification (alternatively, flow chart or run chart) The designation arose in postwar Japan, inspired by the seven famous weapons of Benkei. [6] It was possibly introduced by Kaoru Ishikawa who in turn was influenced by a series of lectures W. Edwards Deming had given to Japanese engineers and scientists in ...
The control chart is one of the seven basic tools of quality control. [6] Typically control charts are used for time-series data, also known as continuous data or variable data. Although they can also be used for data that has logical comparability (i.e. you want to compare samples that were taken all at the same time, or the performance of ...
Process decision program chart. A useful way of planning is to break down tasks into a hierarchy, using a tree diagram. The process decision program chart (PDPC) extends the tree diagram a couple of levels to identify risks and countermeasures for the bottom level tasks. Different shaped boxes are used to highlight risks and identify possible ...
The above eight rules apply to a chart of a variable value. A second chart, the moving range chart, can also be used but only with rules 1, 2, 3 and 4. Such a chart plots a graph of the maximum value - minimum value of N adjacent points against the time sample of the range.
A Warnier/Orr diagram (also known as a logical construction of a program/system) is a kind of hierarchical flowchart that allows the description of the organization of data and procedures. They were initially developed 1976, [ 1 ] in France by Jean-Dominique Warnier [ 2 ] and in the United States by Kenneth Orr [ 3 ] on the foundation of ...
The central purpose of event chain diagrams is not to show all possible individual events. Rather, event chain diagrams can be used to understand the relationship between events. Therefore, it is recommended the event chain diagrams be used only for the most significant events during the event identification and analysis stage.